does usell work?

So, there are a bunch of online companies offering to buy your old phone for cash.  I decided to try out usell.com and see how my experience went.  I went to their website to see what they were all about.  First off, their website is very user friendly.   It has big fonts and big buttons and everything is easy to navigate and find.  They mainly buy phones but also do other things like computers and cameras.  Anyways, so you just input your phone and carrier information and they give you a quote right off the bat.  Their quote is also based off of what condition you say the phone is in.  I would suggest telling teh truth.  I was selling my Motorola Razr Maxx HD.  I was going to try and sell some other phones I had laying around, but they were too old apparently.  So, my offer was $29.32.  Nothing great but it's a lot better than having my phone laying around doing nothing.  Plus, I had to be realistic, I had gotten my new phone about 8 months ago, so this one was pushing 3 years.  Next, you provide your information and they send you a packet.

My packet arrived 2 days later.  It had some bubble wrap and and a return envelope.  I packaged everything up and sent if it off to usell.  Keep in mind, I removed the sim chip and micro SD.  I also reset the phone to factory settings to protect myself.  Whether or not someone could get any info from the phone in that state, I have no idea.  It should also be noted that my identity was recently stolen again and we have been unable to figure out how.

A few days later, I got an email saying that my phone was received and checked in and that they would be mailing me my check.  They also do PayPal for those in need of funds more immediately.  A few more days later, I got an email saying that my check had been returned by the Post Office because of invalid address.  I told them to send it again, as the address they said it was going to was my address and I never had a problem getting mail there.  They did and the same thing happened.  The second time, I told them to send it to my work address.  One day later, I had my check.  My check had my address on it but not my apartment number.  Assuming they did the mailer off of the check, this is probably why they got the address wrong.

So, there you have it.  A good experience overall, unless of course their check bounces.